About Us Online Beer Festival Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Online Beer Festival Ltd
3 Brograve Close
Chelmsford
Essex
CM2 8YA
United Kingdom
Phone: 01245 477492
Email: enquiries@onlinebeerfestival.co.uk
VAT Registration Number: 891432317
Intellectual Property
All copyright, database rights and any other intellectual property rights contained within this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of The Online Beer Festival Ltd, or the applicable licensor.
Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of The Online Beer Festival) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.
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Making A Purchase The Online Beer Festival Ltd adopts an ethical approach to the sale and consumption of alcohol. After all, this about enjoying fine real ale rather than binge drinking on cheap 'booze'! However, due to licensing obligations, to purchase anything from this website, YOU MUST BE AGE 18 OR OVER. Apologies to those under the age of 18 - with a mature palate - but your time will come.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept payment by Mastercard, Visa. Maestro, Visa debit and Visa electron and American Express.
You will be sent an email when confirmation of your order is received. This is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, if we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
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Shipping And Handling Due to licensing restrictions, we are currently unable to deliver to addresses outside of the UK.
Your order will be delivered by Parcel Force, to the address specified.
The person placing the order must be the recipient. If you are not available to receive your order, you must ensure that it is received by a nominated person who is age 18 or over.
The standard delivery price to the majority of the UK is £6.50, per case. Delivery prices to more remote areas, including the Scottish Highlands & Islands, Northern Ireland, Isle of Man and Isles of Scilly, will vary. If you require delivery to any of these regions please contact us at enquiries@onlinebeerfestival.co.uk
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| Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days . |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges 17.5% VAT is included in the price of your order. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee It is our hope and intention that you are completely satisfied with your order. In the event that you are not happy with the quality of your beer, please contact us within 7 days at enquiries@onlinebeerfestival.co.uk
Disclaimer
The Online Beer Festival Ltd has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, The Online Beer Festival Ltd takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.
The Online Beer Festival Ltd shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.
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Reaching Us If you need to reach us, please email us using enquiries@onlinebeerfestival.co.uk
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Privacy Policy Online Beer Festival Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
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